Knowledge Base

Billing

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Billing

Ligantic Tokens & Subscription Plans

Ligantic has 4 different subscription plans:

  • Personal (free)
  • Professional ($39/month)
  • Team ($99/month)
  • Enterprise (custom pricing)

Ligantic uses a token system to let you use the features in our platform. You buy tokens, and then use those tokens to access different tools and capabilities.

The Professional, Team, and Enterprise plans all come with included tokens each month. For example, the Professional plan gives you 3 million tokens per month. But the tokens you don't use don't carry over to the next month - they expire. You can buy additional pre-paid tokens at any time and these don't expire.

The amount of tokens you use per feature depends on your subscription plan. The Personal plan has a 10x multiplier, so you use 10 times more tokens for each feature. The Enterprise plan has no multiplier, so it's the best value for high-volume or complex users.

For example, a simple chat message might cost 50 tokens. On the Personal plan, that would be 500 tokens for per chat message, which is about half a cent.

The best subscription plan for you depends on how much and how complex your usage of the Ligantic platform will be. You can change your subscription from within your account settings.

Billing Mode

You have two options when setting the billing mode:

  • User Pays - All tokens used within the Space are billed against the authenticated users account.
  • Space Pays - All tokens used within the Space are billed against the nominated Billing Users account. 

Note; when Access Mode is set to Public a nominated Billing User is required regardless of Billing Mode. This is who all of the token usage for Guest Users is billed against. 

User Pays

This is the default billing mode for spaces unless they have the Access Mode set to Public.

Space Pays

Setting this Billing Mode shows a "Billing User" configuration. You can set yourself as the Billing User for a Space by clicking the "Set self as Billing User" button.

To set a specific user as the Billing User ensure that they are invited to the Space as an administrator and have them accept the invitation and then set themselves as the Billing User.

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